Customer Quote

We were able to pull in over 80 automations within the first 9 months.

Paul Kostas
Vice President of Strategic Infrastructure Management

Customer achievements.

Customer Achievements


Monthly savings


Hours saved per month


Automations in 9 months

Employees embrace their digital co-workers.

In 2021, Granite began using intelligent automation as a temporary solution to automate functions. Their unique approach involved forming an internal team of subject matter experts to drive process discovery. They successfully automated tasks such as document processing, accounts receivable reconciling, and business quoting. These save 15,000 hours and over $635,000 each month. In just eight weeks, the automation CoE completed training and initiated their first automations, showcasing remarkable success within nine months, including self-developed automations on the Automation Success Platform.

Processes automated.

  • Invoice processing
  • Business quoting document processing
  • New business placement
  • Collections reconciliation
  • Customized billing reports
  • Soliciting field technicians

Customer overview.

Granite provides advanced communications and technology solutions to businesses throughout North America.

Continue your intelligent automation journey.

Download PDF

Get a PDF version of this customer story.

Download case study
Download case study


Discover the Automation Success Platform.

Learn more
Learn more


How are others leveraging intelligent automation?

View testimonials
View testimonials

See what our customers have to say.

Gartner Peer Insights

Get to know the Automation Success Platform.

Try Automation Anywhere

For Businesses

Sign up to get quick access to a full, personalized product demo

For Students & Developers

Start your RPA journey instantly with FREE access to Community Edition