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Step into the future with the power of automation and AI

Enterprises investing in automation want seamless ways to support end-to-end automation, whether for IT operations, IT infrastructure, or business operations. They want to automate manual, repetitive tasks; connect to applications and systems using APIs and event brokers; and automate manual work into structured workflows or packaged automation services.

Most business leaders employ automation as a strategy to improve operating efficiency and customer satisfaction. Evolving automation to drive end-to-end improvements powered by AI will change the operating characteristics of an organization. Improving operating efficiency removes the friction that creates customer dissatisfaction, mutually reinforcing both objectives. Improving operating efficiency also drives cost out of the organization.

In this Spotlight, IDC shares how intelligent automation can evolve from standalone automation to end-to-end automation. Download this report to learn how you can successfully deliver AI-powered end-to-end automation by taking into account development of skills and adoption of technologies in the following areas:

  • End-to-end process automation
  • Seamless orchestration across automation technologies
  • AI-powered automation
  • Automation democratization
  • Continuous closed-loop measurement and automation observability
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