Customer Quote

When they invented ATMs, the tellers thought, ‘This is going to replace my job.’ In reality, it transformed their job.

TJ Young
Head of Process Intelligence, Mars

Customer achievements.

Customer Achievements


Hours saved


Digital workers deployed


Value creation

The Automation journey: Saving 500K hours and beyond.

The global business, striving to empower their associates with decision-making and innovation capabilities, was confronted with a sense of urgency agitated by the pandemic. In 2022, the company embraced automation and AI, pushing through 15 use-case sprints to scale further. Utilizing Automation Anywhere tools, they dove deeper into processes, uncovering opportunities for enhanced automation. They automated self-service items for customers and streamlined operations, saving time and improving user experience. Understanding business unit expectations allowed for refined automations. The CoE focused on broader performance metrics, penetration into new markets, and downstream business impact. Armed with data insights, the company replicated successful processes, driving transformation across the organization.

Processes automated.

  • Process Discovery Automated
  • Order Processing
  • Veterinary Pathology

Customer overview.

The company is a billion dollar, global, family-owned company offering a diverse portfolio of products and services.

Continue your intelligent automation journey.

Download PDF

Get a PDF version of this customer story.

Download case study
Download case study


Discover the Automation Success Platform.

Learn more
Learn more


How are others leveraging intelligent automation?

View testimonials
View testimonials

See what our customers have to say.

Gartner Peer Insights

Get to know the Automation Success Platform.

Try Automation Anywhere

For Businesses

Sign up to get quick access to a full, personalized product demo

For Students & Developers

Start your RPA journey instantly with FREE access to Community Edition