TriNet | Automation Anywhere

TriNet's journey to Agile through automation.

TriNet established a solid automation foundation through a focused team setting standards, creating runbooks, and choosing high ROI processes. With citizen developers, they automated 120 processes across payroll, HR, engineering, and finance, including documentation, payroll, HR, engineering, and finance functions.

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Customer Quote

Our employees had the right problem-solving mindset. If they saw a challenge, they used RPA to solve it.

Eric Kern
RPA Solution Architecture, Trinet

Customer achievements.

Customer Achievements

120

Processes automated (4 years)

Use cases in pipeline

A strong foundation powered full-scale transformation.

Originally using a business ownership model, TriNet elected to embrace an engineering ownership model. This launched the largest transformation the company had ever experienced. Embracing an Agile framework and automation, they aimed for a software factory operational goal. A focused team set standards, led by a solution architect, dual automation analyst/developer roles, a product owner, and a scrum master. With enhanced process documentation and runbooks, they launched a post-deployment support team for seamless bot performance. This foundation enabled TriNet to successfully automate over 120 processes across departments like payroll, HR, engineering, and finance. The company's evolution highlights the power of automation in achieving agility, efficiency, and operational excellence.

Processes automated.